Regenerative Rewards Like Us
You are here: Library About Us Refund / Cancellation Policy
Printer friendly page

Refund / Cancellation Policy

Share on Facebook  Share on Twitter

Our Full Refund Guarantee

Returning faulty/wrong items

If there is any fault, or the item received is incorrect, simply contact us within 2 working days of receipt of the item, using the email address below. You will be issued a return authorisation number and instructions on returning the defective/wrong item. You then simply return the item to us within 28 days of the order date for a full refund of your purchase price, including the shipping component that is included within the purchase price.


Returning non-defective products/cancelling your order

If you cancel your order (or part of order) prior to the item(s) being shipped, a full refund of your purchase price, including the shipping component that is included within the purchase price will be made as soon as we confirm the order has not been sent by our dispatch department.

If you cancel your order (or part of order) after the items have been shipped, you will need to return the items to us within 28 days of the order date. Contact us at the email address above to get a return authorisation number and instructions on returning the cancelled order (or part of). You then simply return the item to us within 28 days of the order date for a full refund of your purchase price, excluding the shipping component that is included within the purchase price.

Non-arrivals
 
If an item has not arrived after 14 days, you should contact us to advise us of such. Notification of non-arrival of an item must be no more than 21 days after the date of order. After such time, we will be unable to take any action regarding undelivered items.

Please refer to the Delivery and Returns page here for full details. 
 

Thousands of pages...
...here at your fingertips

 
Tax-Free Shopping
Worldwide Delivery Included in the Price
Mobile / Tablet users may prefer our mobile optimised website | Privacy and Cookies Policy

Disclaimer: Regenerative Nutrition advocates a holistic approach to natural health and wellbeing. The body's ability and power to heal depends upon the totality of diet, nutrition, lifestyle and environmental factors. The information provided in our article is for information purposes only, it in no way constitutes a medical consultation, or medical advice, nor is it intended to be taken as a solicitation to purchase our products.

Always consult a health care practitioner when combating disease states.

No claim for the cure of any disease is intended, or implied nor do we claim that our products will treat, cure or prevent any disease.