Help and FAQs
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Customer Service From UK - 0845 200 8544 International - 0044 845 200 8544
From humble beginnings in 1994, and a small product range, we now supply many thousands of customers throughout the world. Over the years, we have developed many cutting edge products that remain an important part of our product range. We continually develop our range, working with innovators in the field of natural health, and as our knowledge advances, so we are able to further help our clients improve their health. Our continued growth has been driven by a great passion for the power of nutritional therapy, built upon the foundation of a "Broad Spectrum, Food State" approach to health improvement. We supply an innovative range of products, many of which are not available from other sources.
We respect your privacy and only collect the necessary information to enable us to process your order or deal with your query. We will never pass your email address or any other details onto a third party. Your payment is processed in real time on an encrypted server which means your credit card details are never seen. If you are interested in product updates, special offers and new articles, please sign up for our newsletter, in other cases, the only email you will receive from us is the confirmation of your order's despatch if this is requested at the checkout.
The transfer of the purchase details from the retailers site to WorldPay are encapsulated using encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.
Any communication between you and WorldPay is also encrypted to the maximum strength supported by the your browser using 128 Bit SSL. You are also protected from fraudulent use of your card in a "card not present" environment, by their card issuers.